Vale Community Impact (Formally Wantage Independent Advice Centre)

Vale Community Impact (VCI) is a local charity supporting residents across the Vale of White Horse. They offer free, confidential advice on issues like debt, benefits, and the cost of living; a volunteer transport scheme for medical and social appointments; and Good Neighbour services including befriending, shopping help, and pop-up cafés to reduce isolation. They work closely with local partners to reach vulnerable people and empower them to improve their wellbeing.

You can access VCI’s services by calling 01235 765348, emailing [email protected], or visiting www.vci.org.uk, where live webchat is available for quick support. Referrals are welcome from individuals, family members, professionals, and partner organisations. Walk-ins are also available at the Wantage office during opening hours.

What they offer:
– ADVICE: Free, confidential advice on debt, benefits, housing, and cost of living
– TRANSPORT: Volunteer transport for medical and social appointments
– GOOD NEIGHBOUR: Good Neighbour services including befriending, shopping help, and pop-up cafés to reduce isolation

Services are available Monday to Friday 10-15.30. You can leave a message on the answerphone outside these hours.
Advice appointments can be booked by phone, email, or webchat
Walk-ins welcome at the Wantage office during opening hours
Pop-up cafés and outreach events held regularly in local communities, visit https://www.vci.org.uk/good-neighbour-pop-up-cafes-2025/ for more information on the Pop-up events.

Anyone living in the Vale of White Horse District.