Guide Entries Archive - Oxfordshire Mind Guide

Citizens Advice Oxfordshire offer free, private, and unbiased advice on many different issues, including benefits, consumer issues, debt & money, employment, family, health, housing, immigration, law & courts to residents of Oxfordshire.

They operate an adviceline, chat feature, email and in person from 6 advice centres (Abingdon, Didcot, Henley, Thame, Oxford and Witney) and 7 outreach hubs (Bullingdon, Chipping Norton, Cutteslowe, Faringdon, South Oxford, Wallingford and West Oxford).

On 1st April 2025, three local Citizens Advice offices merged to become Citizens Advice Oxfordshire. They are;

Oxfordshire South & Vale Citizens Advice (including Abingdon, Didcot, Henley & Thame)
Citizens Advice West Oxfordshire
Citizens Advice Oxford (City)

In person information as follows (please confirm on their website www.caox.org.uk/in-person):

Abingdon

Address: Abbey House, Abbey Close, Abingdon OX14 3JD

Admin number: 01235 550553 (not for advice)

Drop-in hours: Wednesdays 10am – 1pm; Thursdays 10am – 1pm

Chipping Norton

Address: The Branch, 16 Market Square, Chipping Norton OX7 5NA

By appointment: Every other Tuesday (2nd and 4th Tuesday of the month), 45 minute appointments at 12.30pm, 1.30pm and 2.30pm

Appointments need to be booked in advance by calling Adviceline.

Didcot

Address: King Alfred’s Community Centre, 2 King Alfred Drive, Didcot OX11 7NU

Admin number: 01235 750750 (not for advice)

Drop-in hours: Mondays 9.30am – 12.30pm; Wednesdays 9.30am – 12.30pm

East Oxford

Address: Bullingdon Community Centre, 61 Peat Moors, Headington, Oxford OX3 7HS

Drop-in hours: Thursdays 10am – 12pm

By appointment: Thursdays 12pm – 1pm

Faringdon

Address: Faringdon Town Council, The Pump House, 5 Market Place, Faringdon SN7 7HL

Drop-in hours: Wednesdays 10am – 1pm

Henley

Address: 32 Market Place, Henley RG9 2AH

Admin number: 01491 578267 (not for advice)

Drop-in hours: Tuesdays 10am – 1pm; Thursdays 10am – 1pm

North Oxford

Address: Cutteslowe Community Centre, 31 Wren Road, Oxford OX2 7SX

Drop-in hours: Wednesdays 1pm – 3pm
By appointment: Wednesdays 10am – 12pm

Oxford City Centre

Address: Oxford Westgate Library, 228 The Westgate, Queen Street, Oxford OX1 1PE

Drop-in hours: Mondays 10am – 1pm; Wednesday 10am – 1pm

South Oxford

Address: South Oxford Community Centre, Lake Street, Oxford OX1 4RP

Drop-in hours: 1st and 3rd Thursdays of the month 1pm – 3pm

Thame

Market House is temporarily closed. A drop in session has temporarily moved to Thame Library (Wednesdays only) and prebooked appointments will take place at Thame Town Hall

Address: Thame Library 3 North Street, Thame, OX9 3BH

Admin number: 01844 217186 (not for advice)

Drop-in hours: Wednesdays 9.30 – 4.00pm

Wallingford

Address: Baptist Church, Thames Street, Wallingford OX10 0BH

Drop-in hours: Every other Wednesday 9.30am – 12.30pm

West Oxford

Address: West Oxford Community Centre, Botley Road, Oxford OX2 0BT

Drop-in hours: Tuesdays 10am – 12pm

Witney

Address: The Old Print House, Marlborough Lane, Witney OX28 6DY

Accessibility: Accessible parking outside; wheelchair accessible; toilet access for wheelchair users.

Drop-in hours: Weekdays (Monday, Wednesday, Thursday, Friday) 9.30am – 1pm

By appointment: Tuesdays

BeyondAutism is a non-profit organisation, driving change in the world of autism education to ensure autistic children and young adults access an education which empowers a life full of choice, independence and opportunity. They do this by creating positive educational experiences, training for the professional team around a child, and information, resources and support for families and carers.

BeyondAutism celebrates the individual. They always seek to discover a person’s aspirations, preferences and support needs facilitating a life of choice and opportunity. They go above and beyond to break the cycle of prejudice, through education and training, changing society and ensuring inclusion.

OHM is a partnership of all the organisations helping those who are homeless in Oxfordshire. They work to ensure that “nobody should have to sleep rough on our streets.”
They bring greater visibility to the county’s work in this area, signposting volunteers, supporters and those experiencing homelessness to the actions and services they need.
OHM’s project work fills the critical gaps in services that others can’t, and always working in partnership means that they have the best team for the job. They won’t initiate a project where one of their partners is already providing a service—the aim is to avoid duplication and signpost to the best resources.
Their best team includes those with lived experience. Being guided by people who have personally experienced homelessness through the Lived Experience Advisory Forum (LEAF) means their work remains relevant and needed.

ABC to read provide schools with volunteer reading mentors who will motivate, raise self-esteem and help each child they work with to enjoy reading. Their volunteers bring along their own box of books and games provided by ABC to read and make reading fun! They work weekly with each child they support (usually 3 children per volunteer).

They also have a Buddy workshop where they deliver mentor workshops to older students so that they can support younger students for whom reading is a challenge. Giving them leadership skills and school cohesion.

The Burnt Chef Project is a non-profit social enterprise setup and run to raise awareness, provide support and education around mental health and mental health issues within hospitality across the world. We do this through sales of branded merchandise training courses, support systems and your generous donations.

Whether you’re navigating unemployment, debt, physical or mental health issues or caregiving responsibilities, or you’re worried about money or having difficulty doing certain everyday tasks, the Oxfordshire Advice Navigator offers a user-friendly experience to ensure you receive the support available to you.

The Oxfordshire Advice Navigator is provided by the Oxfordshire Advice Partnership which brings together a variety of independent agencies, including Age UK Oxfordshire, four Oxfordshire-based Citizens Advice branches, Oxfordshire Welfare Rights and three local advice centres.

In Equine Facilitated Psychotherapy (EFP) we work with our horses to gain insight in how we perceive, behave and interact with the world around us. Horses don’t judge. They care about your presence, your intentions and your ability to be and connect with them.
The power of working with horses is that not everything has to be discussed verbally, learning takes place, not through talking but through gaining an experience, processing thoughts and emotions through interaction, engagement and being with the horses.
We provide a professional service where people enhance their self-awareness, confidence, emotional well-being and acquire new skills. Equine Assisted therapy is great for improving communication skills, social skills, assertiveness, creative thinking, problem solving, relationship building, attitude changes and we believe EFP is highly effective to those experiencing mental health challenges, often where traditional therapies have not worked.

His Mind offer advocacy and support for men experiencing difficulty with their mental health. We do this by signposting to agencies, and hosting football drop ins on alternate Tuesday’s for men (18+) to come along and have a kickabout for just £5 a session – your first session is free.

His Mind can also offer training and guidance on various topics, as well advice on working with children.

We share a mission to ensure every young person
is empowered, inspired and encouraged when
they engage with one of our services.
Our Oxfordshire service is for children and young
people who need alcohol or drug support, or who
are affected by someone else’s alcohol or drug
use.
Cranstoun’s young people services are designed
with young people in mind.
We can also offer support to family members and
friends.