Citizens Advice Oxfordshire
Overview
Citizens Advice Oxfordshire offer free, private, and unbiased advice on many different issues, including benefits, consumer issues, debt & money, employment, family, health, housing, immigration, law & courts to residents of Oxfordshire.
They operate an adviceline, chat feature, email and in person from 6 advice centres (Abingdon, Didcot, Henley, Thame, Oxford and Witney) and 7 outreach hubs (Bullingdon, Chipping Norton, Cutteslowe, Faringdon, South Oxford, Wallingford and West Oxford).
On 1st April 2025, three local Citizens Advice offices merged to become Citizens Advice Oxfordshire. They are;
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Oxfordshire South & Vale Citizens Advice (including Abingdon, Didcot, Henley & Thame)
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Citizens Advice West Oxfordshire
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Citizens Advice Oxford (City)
In person information as follows (please confirm on their website www.caox.org.uk/in-person):
Abingdon
Address: Abbey House, Abbey Close, Abingdon OX14 3JD
Admin number: 01235 550553 (not for advice)
Drop-in hours: Wednesdays 10am – 1pm; Thursdays 10am – 1pm
Chipping Norton
Address: The Branch, 16 Market Square, Chipping Norton OX7 5NA
By appointment: Every other Tuesday (2nd and 4th Tuesday of the month), 45 minute appointments at 12.30pm, 1.30pm and 2.30pm
Appointments need to be booked in advance by calling Adviceline.
Didcot
Address: King Alfred’s Community Centre, 2 King Alfred Drive, Didcot OX11 7NU
Admin number: 01235 750750 (not for advice)
Drop-in hours: Mondays 9.30am – 12.30pm; Wednesdays 9.30am – 12.30pm
East Oxford
Address: Bullingdon Community Centre, 61 Peat Moors, Headington, Oxford OX3 7HS
Drop-in hours: Thursdays 10am – 12pm
By appointment: Thursdays 12pm – 1pm
Faringdon
Address: Faringdon Town Council, The Pump House, 5 Market Place, Faringdon SN7 7HL
Drop-in hours: Wednesdays 10am – 1pm
Henley
Address: 32 Market Place, Henley RG9 2AH
Admin number: 01491 578267 (not for advice)
Drop-in hours: Tuesdays 10am – 1pm; Thursdays 10am – 1pm
North Oxford
Address: Cutteslowe Community Centre, 31 Wren Road, Oxford OX2 7SX
Drop-in hours: Wednesdays 1pm – 3pm
By appointment: Wednesdays 10am – 12pm
Oxford City Centre
Address: Oxford Westgate Library, 228 The Westgate, Queen Street, Oxford OX1 1PE
Drop-in hours: Mondays 10am – 1pm; Wednesday 10am – 1pm
South Oxford
Address: South Oxford Community Centre, Lake Street, Oxford OX1 4RP
Drop-in hours: 1st and 3rd Thursdays of the month 1pm – 3pm
Thame
Market House is temporarily closed. A drop in session has temporarily moved to Thame Library (Wednesdays only) and prebooked appointments will take place at Thame Town Hall
Address: Thame Library 3 North Street, Thame, OX9 3BH
Admin number: 01844 217186 (not for advice)
Drop-in hours: Wednesdays 9.30 – 4.00pm
Wallingford
Address: Baptist Church, Thames Street, Wallingford OX10 0BH
Drop-in hours: Every other Wednesday 9.30am – 12.30pm
West Oxford
Address: West Oxford Community Centre, Botley Road, Oxford OX2 0BT
Drop-in hours: Tuesdays 10am – 12pm
Witney
Address: The Old Print House, Marlborough Lane, Witney OX28 6DY
Accessibility: Accessible parking outside; wheelchair accessible; toilet access for wheelchair users.
Drop-in hours: Weekdays (Monday, Wednesday, Thursday, Friday) 9.30am – 1pm
By appointment: Tuesdays
How to Access this Service
Adviceline, in person, email or webchat.
Email: www.caox.org.uk/email-us
When/Where?
Updated on April 28, 2025
