Galop

Galop

Overview

Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.

How to Access this Service

You can phone us on 0800 999 5428.

You can email us at [email protected].

You can webchat with us by visiting our website at https://www.galop.org.uk/helpline

When/Where?

Their helpline is open:
Monday – 9:15am to 8pm
Tuesday – 9:15am to 8pm
Wednesday – 9:15am to 4:30pm
Thursday – 9:15am to 4:30pm
Friday – 9:15am to 4:30pm
Closed on weekends

The helpline will close for 1 hour each day at 1pm and open again at 2pm.

When you call you will have up to 40 minutes to chat things through with one of the expert advisors. Please note that last calls will be shorter, lasting up to 25 minutes and are taken at 8pm Monday to Tuesday and 4:30pm Wednesday to Friday.

The webchat is open:
Monday – 10:00am to 4:30pm
Tuesday – Temporarily closed
Wednesday – Temporarily closed
Thursday – 10:00am to 4:30pm
Friday – Closed
Closed on weekends

Due to staffing shortages, Our webchat service will be temporarily closed on Tuesdays and Wednesdays until further notice. We apologise for any inconvenience this may cause and appreciate your understanding.

‍The web-chat service will close for 1 hour each day at 1pm and open again at 2pm.

When you speak to us on our web-chat service, you will have up to 40 minutes to chat things through with one of our expert advisors. Please note that last web-chat conversations of the day will be shorter, lasting up to 25 minutes and are taken at 4:30pm Monday to Thursday.

Please note our helpline will close at 3:30 PM on the first Thursday of each month to allow for staff development and operational reviews. This regular closure supports our commitment to delivering a high-quality service. We thank you for your understanding and cooperation.

Organisation: Galop
0800 999 5428

Who is it for?

LGBT+ Individuals within England, Wales, Scotland and Northern Ireland over the age of 18, who are experiencing Hate Crimes, Sexual Violence, Domestic Abuse, and so-called conversion practices.

Updated on November 25, 2025

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