Oxfordshire Clinical Commissioning Group – Patient Services
Overview
The patient services team are here to answer queries and concerns related to Oxfordshire Clinical Commissioning Group. Patient Services provide confidential, on-the-spot advice and support, helping you to sort out any concerns you may have about the care they provide and guiding you through the different services available from the NHS.
Patient Services aim to:
Resolve concerns and sort out problems on your behalf
Listen to your concerns, suggestions and queries
Advise and support patients, their families and carers
Inform about local NHS services and how to access them
Patient Services acts independently when handling patient and family concerns, liaising with staff, managers and relevant organisations to negotiate immediate or prompt solutions.
How to Access this Service
By contacting them either by phoning or emailing them.
When/Where?
Their telephone line is open Monday to Friday between 9am and 5pm.
If you don’t get through initially, leave a message as they will either return your call or pass your message on to the relevant staff member.
The second contact number is their freephone number.
Who is it for?
Anyone- Whether you are looking for advice yourself, or a friend/family member that relates to OCCG.
