Victims First
Overview
Victims First provides free emotional and practical support to victims and witnesses of crime, as well as family members of victims, living in the Thames Valley (Berkshire, Buckinghamshire, Oxfordshire and Milton Keynes).
They are dedicated to ensuring that all victims receive the support they need to cope with the impact of crime and build resilience. They can offer support regardless of how long ago the crime was committed and whether the crime was reported to the police.
How to Access this Service
You can speak to a Victims First Officer about any of the services and receive support by:
Phone: 0300 1234 148
Monday and Wednesday – 9am to 5pm
Tuesday and Thursday – 9am to 7pm
Friday – 9am to 4.30pm
Or
Completing one of the online referral forms
When/Where?
Victims First provides free emotional and practical support to all victims and witnesses of crime, as well as family members of victims. It is available across Berkshire, Buckinghamshire and Oxfordshire and can provide help regardless of whether or not the crime has been reported to the police.
They have a number of specialist services which include help for victims of sexual violence and domestic abuse. They may refer you to one of their specialist services depending on your needs. The type of assistance available includes:
Telephone support
Face to face support
Advocacy, including help to access other services such as sexual health clinics, drug and alcohol services and legal services
Support through the criminal justice system (if you have reported the crime to the police)
Therapeutic counselling
Updated on October 14, 2025