Financial Ombudsman Service
Overview
The Financial Ombudsman Service is a free and easy-to-use service that settles complaints between consumers and businesses that provide financial services. They resolve disputes fairly and impartially, and have the power to put things right.
How to Access this Service
By using their contact details below.
When/Where?
Our phone lines are open between 8am and 5pm, Monday to Friday.
Organisation: Financial Ombudsman Service
Exchange TowerHarbour Exchange SquareIsle of DogsLondonE14 9SRUK
0800 023 4567
Who is it for?
Anyone needing any help with money queries or insurance.
Updated on November 11, 2025