Financial Ombudsman Service

Financial Ombudsman Service


This service is free for consumers and covers the following issues;

  • Bank accounts, payments and cards
  • Payment protection insurance (PPI)
  • Home, car, travel and other types of insurance
  • Loans and other credit, like car finance
  • Debt collection and repayment problems
  • Mortgages
  • Financial advice, investments and pensions

How to Access this Service

By using their contact details below.


Our phone lines are open between 8am and 5pm, Monday to Friday.

Organisation: Financial Ombudsman Service
Exchange TowerHarbour Exchange SquareIsle of DogsLondonE14 9SRUK
0800 023 4567

Who is it for?

Anyone needing any help with money queries or insurance.

Financial Ombudsman Service Image
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