The Oxford University Hospitals (OUH) Patient Advice and Liaison Service (PALS) is committed to improving the service we give to our patients. It is a confidential service that aims to:
– Advise and support patients, their families, and their carers.
– Listen to patients’ concerns, queries and suggestions.
– Help sort out problems quickly on your behalf.
– Inform patients, their families and their carers about the Trust’s Complaints Procedure.
– Assist you if you have any concerns about your rights as a patient and how the OUH is fulfilling its part of the NHS Constitution with regard to your own care.
The Oxfordshire Safeguarding Adults Board (OSAB) is a group of statutory, private, voluntary, and independent organisations across Oxfordshire who work together to empower and protect some of the most vulnerable members of our community. Their purpose is to raise awareness and promote the welfare of vulnerable adults by the development of an effective co-operative. This group is committed to ensuring that the work done effectively brings about good outcomes for adults so that people live safe and secure lives.
Personal Budgets and Self-Directed Support gives people choice and control over the support they need to go about their daily lives. Everyone who is eligible for social care will be allocated a personal budget. A range of options is available to help plan suitable care for each person.
If you have mental health needs relating to deafness, please contact the Hearing Impairment Team.
Countywide service, based in Abingdon. Staff will make appointments to see you at the office or in your own home or talk with you via phone, text, fax or e-mail.
They can advise and support people of all ages with hearing, problems, including equipment assessment e.g. to improve your access to TV, doorbell, telephone etc.
Live Well Oxfordshire has been developed by Oxfordshire County Council, Age UK Oxfordshire & Affinity Works, to bring together information about groups and organisations offering services for adults with a variety of needs in one place. There is information about services including looking after someone, care homes and supported housing, support at home, work and learning, getting out and about, money, health, recovery and well-being.
The Social and Health Care Team provides a single point of access for adult social care services. The team provides information and advice on any query related to social care, including:
Financial assessments
Personal budgets
Self-directed care
Witney Community Support Service provides information and directions of how to find and get to the Witney centre. They offer tailored support activities for adults who have a learning disability, ageing health needs, physical disability, dementia or mental health needs.
The services and facilities they offer include:
- Art
- Craft work
- Gardens
- Physiotherapy
- Cookery
- Sport
- Sensory
- Volunteering and work
Wantage Community Support Service provides information and directions of how to find and get to the Wantage centre. They offer tailored support activities for adults who have a learning disability, ageing health needs, physical disability, dementia or mental health needs.
The services and facilities they offer include:
- Art
- Craft work
- Gardens
- Physiotherapy
- Cookery
- Sport
- Sensory
- Volunteering and work
- Soundabout Music sessions
Wallingford Community Support Service provides information and directions of how to find and get to the Wallingford centre. They offer tailored support activities for adults who have a learning disability, ageing health needs, physical disability, dementia or mental health needs.
The services and facilities they offer include:
- Art
- Cinema
- Drama
- Education
- Flower arranging
- Friendship group
- Sport
- Music
